Support

Updated 29 October 2026

For questions, problems, privacy and accessibility: yagel557@gmail.com. For a technical issue, include device type and app version. Do not send passwords or payment-card details.

Download Tipa

Tipa on the App Store · Tipa on Google Play. Downloading is free; use after onboarding requires Tipa Plus.

Cancel a subscription

Follow Apple’s cancellation instructions or open Google Play subscriptions. Uninstalling does not cancel. Check the billing date before ending a trial; Apple advises cancellation at least 24 hours before it ends.

Request a refund

Use Apple’s refund service or Google Play refund help. You can also contact us. Mandatory consumer rights are unaffected.

Restore a purchase

Open the Tipa Plus screen and choose Restore Purchases with the same account and store used to buy. Purchases do not automatically transfer between Apple and Google. We do not hold your local drinking diary.

Reminders do not arrive

Check Tipa’s notification permission, Focus or Do Not Disturb mode, and reminder times in the app’s settings.

Privacy and deletion

There is no Tipa account to delete. Remove the app and its data to remove the local diary; offloading and backups may preserve it. Contact us about information held by providers or support. See the process and exceptions in our privacy policy. Send a privacy request.

Accessibility and operator

Accessibility statement and alternative formats.

Yagel Oshri, an individual operating Tipa in Israel. Postal address: 11 Hayasmin, Elyachin, 3890800, Israel. Email: yagel557@gmail.com.